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Frequently Asked Questions
We like to keep it simple. So here are the answers to the questions we get asked most about our AllCar™ app and its services: PriceProtect™, DriveShield™ and GarageGuard™.
What does the Jerry app do?
Jerry is America’s first AllCar™ app—and it simplifies the expensive, frustrating and time-consuming process of managing all things car.
- PriceProtect™ helps you find shockingly good insurance rates from 50+ car insurers, fast, to save an average of $600 per year. It also helps you refinance your auto loan, reducing monthly payments by $152, on average.
- DriveShield™ prevents bad driving by informing you of unsafe habits and rewarding you for driving safely.
- GarageGuard™ helps you determine what’s wrong with your car, how much it should cost to fix, and recommends repair shops based on ratings, price and location.
How much does it cost to use Jerry?
Find insurance quotes, compare loans, get maintenance reminders, earn rewards for safe driving and more for free! It’s that simple. Because we’re here to make car ownership easier and more affordable.
Will Jerry sell my personal information? Will I be bombarded with unwanted phone calls?
Jerry protects your data. Our DataLock™ Guarantee ensures when you shop for insurance with Jerry, you won’t be contacted by anyone but us. Rest easy knowing nearly all Jerry communications are via text, notifications, and in-app chat. But, if you want to talk, our agents are available by phone too!
Will using Jerry affect my credit score or my current insurance policy or auto loan?
Viewing quotes for insurance or loans through Jerry will not impact your credit score. A soft credit pull may be conducted in connection with obtaining initial quotes for insurance or loans for your, but such a soft credit pull will not impact your credit score. If you choose to apply for a loan, Jerry's participating lenders will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and will affect your credit score.
How can I contact customer service?
The best way to contact us is through the Jerry app by tapping “Inbox” and “Ask an Agent”. If you prefer to speak with someone by phone, call 1-833-445-3779 (M-F 8 am– 8:30 pm ET) and we’ll be happy to assist you!
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